Privacy Policy

1. Scope of this policy

This policy explains how the Municipality of Kfardebian collects, uses, stores and protects information submitted through its official website. It applies to online contact forms, citizen requests and other digital municipal services provided through this website.

2. Information we may collect

Depending on the service used, we may collect:

• Name, email address, telephone number and contact details.
• Information included in messages, applications or municipal service requests.
• Technical information such as browser type, device type, access time and basic website usage data.
• Documents voluntarily provided for a specific municipal procedure.

3. How information is used

Information is used to respond to enquiries, process municipal requests, provide public services, maintain administrative records, improve the website and comply with applicable legal obligations. We do not sell personal information or use it for unrelated commercial advertising.

4. Legal and administrative disclosure

Information may be shared with authorised municipal personnel, service providers acting on the municipality’s instructions, or competent public authorities when required by law. Access is limited to what is reasonably necessary for the relevant purpose.

5. Information security and retention

Reasonable administrative and technical safeguards are used to protect information against unauthorised access, loss or misuse. Records are retained only for the period required to complete the relevant municipal purpose, meet legal requirements or preserve official administrative records.

6. Cookies and website analytics

The website may use essential cookies required for security and functionality. If optional analytics are introduced, visitors will be provided with appropriate information and controls where required.

7. Your rights and requests

You may contact the municipality to request access to, correction of or clarification about personal information submitted through this website, subject to applicable laws and official record-keeping requirements.

8. External links

This website may contain links to other public or private websites. The Municipality of Kfardebian is not responsible for the privacy practices or content of external websites.

9. Contact us

Privacy enquiries may be sent to info@kfardebian.gov.lb or addressed to the Municipality of Kfardebian, Kfardebian, Keserwan, Lebanon.

10. Updates

This policy may be updated to reflect changes in municipal services, legal requirements or website functionality. The effective date above identifies the latest published version.